Posts Tagged ‘Prospecting’

More Research or More Sales Calls?

Wednesday, April 6th, 2011

It’s an age old question: Do I spend more time researching companies before I call them or do I make more “cold” phone calls? This topic is too much debated. It’s a qualified no-brainer. You want to make more calls. Let me explain.

If you make 10 calls in a 2-hour period because you’re studying lead prospects’ web sites, social media sites and rooting around your CRM, and I make 30 calls in the same 2-hour period, all things being equal, I’m going to outsell you. Over a period of weeks, months and year, I will cover more ground in the territory, uncover more opportunities and drive more revenue.

Now I didn’t say zero research or no entries in the CRM. It’s about intelligent balance. Here’s the trick – 3 keys that will separate Producers from Meanderers:

1. Know Your Targets - if I know my vertical or target audience, then I can do cursor research, i.e., quick specific info checks on web sites or other sales intelligence resources.
2. Know Your Pitch - if I know what I’m going to say then I have No Fear and will boldly make great quality calls and leave great quality messages all day long.
3. Know Your Metrics - if I know my cadence metrics and results then I will confidently and systematically work the numbers game.
4. Batch Your Updates - if I keep my calling notes separately on a spreadsheet as I make my calls I can update the CRM appropriately at the end of day or night without losing my calling rhythm.

These keys result in Focus, Confidence, Accountability and Speed. You don’t need a manager to guide you; you can manage yourself. I will gladly take a team full of smart focused, confident, productive self-managers any day over a team of over-organized, plodding, CRM perfectionists.

Are you or your team really as productive as can be?

Prospecting 2.0 – Why and How

Friday, May 14th, 2010

The sales blogs are all abuzz with talk about the current status of sales prospecting and cold-calling. Let not your heart be troubled. Even with the onslaught of new sales tools and technologies (Web2.0/Sales2.0), the reports of the death of prospecting and cold-calling are greatly exaggerated.

For salespeople perhaps that is reason to be troubled. In the sales arena, it is well established that cold-calling and prospecting are the least favorite of selling activities. But for good reason these actions will never really go out of style. Yes, the calls can (and should) be warmer with appropriate and calculated multiple touch-points, and the contacts can (and should) be better targeted and pin-pointed. But what else is new?

We see this paralleled in sports. For instance, baseball and golf equipment today allow for better play and higher performance, but the game still needs to be played. Good practice, coaching and skill-building produces wins, records and championships.

No, prospecting and cold-calling will not soon go away. They are simply fundamentals in sales that are evolving and can be optimized for the modern era. Accept it and get comfortable with it. Be the ball.